What Are The Core Issues For SaaS?

There are many core issues that will determine the success of any SaaS company. These include

  • Do you Build or Buy the platform for the SaaS service. There are now very valid options open to your developers to go either route. Each has benefits and drawbacks, but it is a crucial step to be taken.
  • Why is Multi-Tenancy Important?
  • What is the implication of the SaaS Revenue model on our budgeting needs? How will this impact wither new funding requirements or a transition from an existing revenue stream?
  • How Do you Model Attrition?
  • How will we structure he sales organisations? Will the SaaS model allow our company to target newer segments of the market? Can we go up market with the offering or can we sell to smaller companies as well?
  • What is the best sales process and engagement model to maximise the potential of SaaS whilst doing it in the most productive manner?
  • What Marketing Strategies will we need to employ? Which of the old ones are still appropriate and which will we need to drop?
  • Do we need a new Alliances Structure or how do we build one from scratch?
  • How do you build a Renewals Team?
  • What changes do you need to make to Back Office process